Our Clients

At HotSchedules, we are dedicated to meeting and exceeding the needs of our clients by providing state-of-the-art workforce management solutions.

But we go further than that. We listen. We strategize. We collaborate with our clients to determine their specific needs-and even craft custom solutions to meet any situation.

Our clients range from independent to franchise to enterprise levels. But regardless of their size of operation, our clients all share one thing in common: our unyielding commitment to customer service.

HotSchedules is here for you - to create, improve, and implement the workforce management solutions you need to succeed - today, tomorrow, and beyond.

Corporate Clients

OutbackCheesecakePf Changs

IHOPBonefishCarrabbas

FlemingsCarinosSonny's BBQ

BiaggisBjsClaim Jumper

Gordon BierschEdina GrillLongfellow Grill

KonaMaxMitchells



Franchise Clients

ApplebeesChilisEddie Vs

Famous DavesHulaJamba

McalistersMelting PotRed Robin

Up The CreekVillage Inn

Client Challenges

  • Retain employees through fair and efficient scheduling
  • Work/Life Balance - Track employee availability and requests to work or for time off
  • Control labor costs
  • Communicate effectively with employees
  • Get employees and managers to buy in to using scheduling software
  • Implement a scheduling system that doesn't impede upon managers' time
  • Enforce employee clock-in with scheduling software interfaced with Time and Attendance features
  • Obsolete, cumbersome software with little to no support
  • Lack of resources to train new managers how to effectively use scheduling software

HotSchedules Solutions

  • Intuitive online scheduling software designed by experienced operators
  • Flexibility to easily trade shifts and request time off
  • Ease of managing shift trades, swaps, or employee schedule requests
  • Powerful reporting capabilities to track and analyze labor, and control overtime
  • Schedules are accessible by Web, phone, SMS text message, or email
  • Interfaced with major Point of Sale (POS) time and attendance systems
  • Knowledgeable and experienced client support team available 24/7 to serve staff and managers
  • Expert software training team with abundant resources for large client roll-outs

HotSchedules Results

  • Increased job satisfaction and employee retention
  • Up to 75% reduction in time to schedule staff
  • Immediate ROI with up to 3% labor reduction
  • Reduced overtime and costly scheduling errors
  • Strong buy-in from staff and management
  • 99.9% client retention rate in 10 years of business